Comments on: Lenovo Customer Support – Horrible http://www.isthisablog.com/2008/03/10/lenovo-customer-support-horrible/ Web Development and other Inane Topics and Tools Tue, 16 Mar 2010 08:03:51 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Nick Prignano http://www.isthisablog.com/2008/03/10/lenovo-customer-support-horrible/comment-page-1/#comment-934 Nick Prignano Thu, 10 Apr 2008 14:40:37 +0000 http://www.whathuhstudios.com/press/2008/03/10/lenovo-customer-support-horrible/#comment-934 I think your title is misleading - Lenovo customer support is not bad as a whole, you just got stuck with some asshole with an attitude problem. From my personal experience, Dell customer support can be both the best and the worst. Lenovo is the same - it all depends on who answers the phone that day. Some companies, on the other hand, have nothing but top-of-the-line support. I am speaking of DreamHost in particular... if all tech companies could model their support operations after those of DreamHost, the world would be a better place. I think your title is misleading – Lenovo customer support is not bad as a whole, you just got stuck with some asshole with an attitude problem. From my personal experience, Dell customer support can be both the best and the worst. Lenovo is the same – it all depends on who answers the phone that day.

Some companies, on the other hand, have nothing but top-of-the-line support. I am speaking of DreamHost in particular… if all tech companies could model their support operations after those of DreamHost, the world would be a better place.

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